Springer Health Tele-ICU (CritICU)

ACT Grants Initiative
3 min readAug 13, 2020

Springer Health team talks about how they are helping the government manage COVID-19 patients at hospitals

How does Springer Tele-ICU address the lack of ICU infrastructure and personnel?

At Springer Tele-ICUs ,we operate as Hub and spoke model, wherein our command center acts like a hub and has various spoke ICUs attached to it. Our command center is 365 days functional and is manned by experienced critical care intensivist and critical care nurses.

Our experienced critical care specialists engage clinically within minutes of alerts to evaluate the patient status and needs of the patient, just as any ICU would manage their patients. We provide

  • Complete 24*7 clinical support by experienced critical care specialists
  • Real-time ICU monitoring
  • Critical care trainings of ICU nurses and doctors
  • Emergency call support
  • Enhanced clinical decision support
  • Integration of Best ICU practices
  • Support on admission, transfers and step-down decisions
  • Establish shared goals

We have access to sophisticated Tele-Medicine technology and a big network of intensivists and specialists because of which we are able to manage and treat the critically ill patients at the remotest districts of India and address the shortage of critical care specialist and trained nurses.

How has Springer Tele-ICUs utilised ACT Grants so far and what are the priorities going forward?

ACT Grants has facilitated Springer Tele-ICU by enabling us to support various state governments to manage their Covid-19 patients. Springer Tele-ICUs has MOUs with states of Madhya Pradesh and Chattisgarh to manage the COVID-19 ICUs of 12 districts for a period of six weeks. With the support of Act Grant funds, we have successfully managed the COVID 19 ICUs of districts of Guna, Barwani, Betul, Ujjain, Khagaon, Neemuch, Dhar, Burhanpur, Mandsaur, Morena, Surguja and Raipur via Tele-ICU.

We are looking forward to helping more and more state governments with COVID 19 patients wherever there is a surge in the number of cases. Other than this we would want to continue our services with the state governments post the completion of 6 weeks and manage their COVIDas well as non-covid patients.

What is the current traction and impact on the ground?

Secondly it has given a huge satisfaction to nurses and resident medical doctors on ground and the evidence of which can be seen in the feedback received by the government.

What are some of the key challenges while integrating solutions at hospitals?

Availability of IT services has been a key challenge as most of the locations are remotely located and getting the IT infrastructure ready was a big task. However, the cooperation and response received from the state governments in facilitating the integration process is remarkable and they made it possible for us to support all the COVID ICUs in the remotest locations.



ACT Grants Initiative

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